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  1. Home

  2. Government

    1. City Administration
      1. City Clerk
        1. Proclamations
      2. City Manager
      3. Citywide Projects
        1. Projects Home Page
      4. Dashboard Center
        1. Dashboard Center
      5. Process Improvement
      6. Community Survey Results
      7. Transparency
    2. City Government
      1. Meeting Schedule - City Commission
      2. Meeting Schedule -Boards, Commissions & Committees
      3. City Annual Report (PDF)
      4. State of the City Address
      5. Boards, Commissions & Committees
        1. Application for Appointment
          1. Orientation
          2. Regulations
          3. Requirements
        2. Board Openings
        3. Citizen Boards
          1. Airport Authority
          2. Board of Appeals
          3. Code Compliance Board
          4. Historic District Regulatory Board
          5. Housing Authority
          6. Investment Committee
          7. Library Board
          8. Planning & Zoning Board
          9. Recreation Advisory Commission
          10. Retirement Boards of Trustees
      6. Charter Amendment
      7. Charter/City Code
      8. City Commission
        1. Community Redevelopment Agency (CRA)
        2. District Boundaries (PDF)
        3. Duties & Responsibilities
        4. Elections
        5. Agenda
      9. Elections
        1. Absentee Ballots
        2. Commission Election
        3. General Elections
        4. Voter Registration
      10. Legal Resources
    3. Lake Wales Connected Plan
    4. Land Use Study
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  3. Departments

    1. Airport
    2. Building Division
      1. Building Valuation Data Chart
      2. Choosing a Contractor
      3. Contractor Online Portal
      4. Contractor Online Portal-Request Access
      5. Forms & Checklists
      6. Inspection Request Online
      7. Lien Searches
      8. Local Business Tax
      9. Permit & Inspection Fees
      10. Permit Requirements
      11. Permit & Utilization Reports
    3. Cemetery Division
      1. Cemetery Rules
    4. Code Compliance Division
      1. Code Enforcement Board
      2. Donation Bins
      3. Lien Searches
      4. Mobile Car Wash Registration
      5. Report a Code Violation
      6. Urban Chicken Program
      7. Yard Sale Permit
    5. Community Development
      1. CRA - Community Redevelopment Agency
      2. Development Services
      3. Economic Development
    6. Community Information
    7. Community Redevelopment Agency
    8. Development Services
      1. Building Division
      2. Code Compliance Division
      3. CRA - Community Redevelopment Agency
      4. Planning Division
    9. Finance
      1. City Budget
      2. Finance Department
        1. Financial Statements
        2. Senior Exemption (PDF)
      3. Audits and Financial Reports
    10. Fire Department
      1. Apparatus
      2. Fire Safety & Resources
        1. For Kids
      3. History
      4. Outdoor Burning
      5. Photo Gallery
      6. Training Video
    11. Human Resources
      1. City Pension Actuarial Summary Fact Sheets
      2. Code of Ethics
      3. General Pension
        1. General Employees Pension Plan and Trust Valuation
        2. General Employees Pension Plan SB 534 Requirement
        3. General Employees Pension Plan and Trust FYE 13/14
      4. Police Officer's Pension Plan
        1. Police Pension Plan And Trust Fund Summary Plan Description (PDF)
        2. Police Officers’ Retirement Plan Budget Projection – FYE 09/30/19 (PDF)
        3. Police Officers' Retirement Plan Expense Report - FYE 09/30/19 (PDF)
        4. Police Officer 60T Report - 2018 (PDF)
        5. Police Officer Budget Projection - FYE 09/30/21 (PDF)
        6. Police Officer Form - Designation of Beneficiary (PDF)
        7. Police Officer Form - Designation of Beneficiary - Instructions (PDF)
        8. Police Officer Budget Projection - FYE 09/30/22 (PDF)
      5. Firefighter's Pension Plan
        1. Firefighter Pension Plan And Trust Fund Summary Plan Description (PDF)
        2. Firefighter’s Retirement Plan Budget Projection – FYE 09/30/19 (PDF)
        3. Firefighter’s Retirement Plan Expense Report – FYE 09/30/19 (PDF)
        4. Firefighter 60T Report - 2018 (PDF)
        5. Firefighter Budget Projection - FYE 09/30/21 (PDF)
        6. Firefighter Form - Designation of Beneficiary (PDF)
        7. Firefighter Form - Designation of Beneficiary - Instructions (PDF)
        8. Firefighter Budget Projection - FYE 09/30/22 (PDF)
      6. Minority Business Enterprise Fair Housing (PDF)
      7. Personnel Policies
      8. Job Openings
    12. Lake Wales History Museum
      1. The Virtual Museum
      2. Historic Architecture
        1. Alexander Studio - Johnson Funeral Home
        2. Atlantic Coast Line Depot
        3. Bok Tower
        4. Bullard Building
        5. Bullard-Rumfelt House
        6. Caldwell-Temple Building
        7. Chalet Suzanne
        8. Crystal Lake Park
        9. Crystal Lodge
        10. CSX Historic Corridor
        11. Dixie Walesbilt Hotel
        12. First Baptist Church
        13. Gibson Building
        14. Holy Spirit Catholic Church
        15. J.T. Rhodes Building
        16. Johnson-Matteson House
        17. Jones-Sprott-Busbee-Cavanagh House
        18. Kirkland Gymnasium
        19. Lake Wales Pharmacy
        20. Lake Wales State Bank
        21. Lake Wales Town Clock
        22. Old City Hall
        23. Pinewood
        24. Rhodesbilt Arcade
        25. Scenic Theater
        26. Scott-Leeks Houses
        27. Seaboard Air Line Depot
        28. Stuart Park
        29. Stuart-Dunn-Oliver House
        30. Tillman-Dowling House
        31. U.S. Post Office
        32. Western Union Building
    13. Library
      1. Digital Content
        1. Databases
          1. A-Z
          2. By Category
            1. Academic & Testing Databases
            2. Art & Culture
            3. Business & Legal
            4. Careers
            5. Do it Yourself
            6. Genealogy & History
            7. Health
            8. Hobbies & Crafts
            9. Military
            10. Newspapers & Magazines
            11. Science & Agriculture
          3. Free Online Resources
            1. Arts
            2. Books & Literature
            3. Business
            4. Computers & Internet
            5. Directories
            6. Disability
            7. Education
            8. Finance
            9. Genealogy
            10. Geography
            11. Government
            12. Health
            13. Law
            14. Library
            15. Senior Citizens
            16. Statistics
            17. Travel
          4. General References
          5. Other Languages
          6. What to Read
          7. Youth Databases
        2. Resources
          1. Lake Wales Digital Archives
          2. Flickr - Library Archived Photos
          3. Gale Courses - Online Classes
          4. Lake Wales Newspaper Digital Collection
          5. Foundation Directory Online for Grantmakers
          6. Gale Presents: Udemy
          7. Value Line
        3. Device Assistance
          1. Hoopla
          2. Kanopy
          3. Kindle Instructions
          4. Libby Application
          5. PCLC App
        4. eReader Resources
          1. OverDrive - eBooks, Audiobooks and More
          2. Hoopla - Download eBooks & Movies
          3. Flipster - Digital Magazines
          4. NYTimes -- Digital Newspaper
      2. My Account
        1. Cards & Materials
      3. Programs + Services
        1. Youth Services
          1. Children's Room
          2. Special Events
          3. Teen Room
          4. Youth Databases
        2. Schoenoff Meeting Room
        3. Public Services
        4. Bmail, Bookmobile & PCLC
          1. Cooperative Libraries
          2. PCLC Libraries & Locations
        5. Book Club
        6. Open Knitting & Crochet
        7. Garden Lane Pass
        8. Genealogy
        9. READ Lake Wales 2022 Challenge
      4. About Us
        1. History
        2. Library Catalog
        3. Library Policies
        4. Newsletters
      5. Contact Us by email
    14. Parks & Recreation
      1. Activities
        1. Adult Activities
        2. Youth Activities
      2. Parks & Facilities
        1. All City Facilities
        2. Parks Locator Map
        3. Rentals
          1. Crystal Lake Park Information
          2. Kiwanis Park Information
          3. Lake Wailes Park Information
          4. Tourist Club Rental Information
          5. James P Austin Community Center
      3. Special Events
      4. Parks and Recreation Calendar
    15. Planning Division
      1. Application Fees (PDF)
      2. Application Forms
      3. CRA Annual Report 2018-2019
      4. Development Standards
      5. Impact Fee Schedule (PDF)
      6. Comprehensive Plan & Land Use Regulations
        1. Comprehensive Plan
          1. Plan Elements
        2. Core Improvement Area Map (PDF)
        3. Future Land Use Map
        4. Land Use Regulations
      7. Zoning Map
    16. Police Department
      1. Meet the Chief
        1. Chief Chris Velasquez
      2. Our Organization
        1. Police Department
        2. Senior Staff
        3. Employment
        4. Social Media Posting Policy
      3. Divisions
        1. Operations Division
        2. Investigations Division
        3. Support Services Division
          1. Evidence & Property Section
          2. Records Division
        4. School Resources Section
        5. Patrol Division
        6. Police Office of the Chaplain
      4. Dispatch
      5. VOLUNTEERS
        1. Reserve & Volunteer Units
        2. V.O.I.C.E.
      6. Programs
        1. Crime Prevention
        2. Police Chaplains
        3. Pinwheels for Prevention
      7. CPSM Police Operations and Data Analysis Report
      8. Police Record Requests
    17. Purchasing
      1. Bids & RFPs
      2. Forms & Documents
    18. Utilities Department
      1. Application for Service
      2. Disconnect Service Application
      3. Development Standards
      4. Fees & Charges
      5. Reclamation & Reuse
      6. Storm Water
        1. Stormwater Utility Program
        2. Storm Water Pollution Prevention
          1. In Your Garden
          2. In Your Home
          3. Inside Your Garage
          4. Outside Your Home
        3. Stormwater 101
        4. NPDES Program
        5. Florida Yards and Neighbors
      7. Utility Billing
        1. Billing & Payment Policies
        2. Backbilling & Refund Policy
        3. Connecting & Disconnecting Services
        4. Paperless Billing Direct Debit Sign Up (PDF)
        5. Pay Utility Bill Online
      8. Emergency Rental Assistance Program (ERAP)
      9. Water
        1. Checking Your Consumption
        2. Reading Your Water Meter
        3. Water Quality Reports
        4. Water Restrictions
        5. Water Quality Testing
          1. Water Quality Testing
      10. Water Conservation and The Water Cycle
      11. Fats, Oils, & Grease Program
      12. State Revolving Fund (SRF) Projects
      13. Right of Way (ROW) Permit
    19. Other Community Services
      1. Animal Control
      2. Transportation
        1. Amtrak
        2. Florida Department of Transportation
        3. Highway Safety & Motor Vehicles
        4. Winter Haven Area Transit
      3. Trash & Garbage
        1. Collection Fact Sheet (PDF)
        2. Definitions
        3. Fees for Services (PDF)
        4. Recycling Flyer (PDF)
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  4. Business

    1. Locations
      1. Eagle Ridge Mall
      2. Lake Wales Commerce and Technology Park
    2. Resources
      1. Business & Legal Library Resources
      2. City Code
      3. Doing Business with the City
      4. Free Online Resources
      5. Lake Wales Chamber of Commerce
    3. Starting a Business
      1. Business Checklist (PDF)
      2. Home-Based Business Affidavit (PDF)
      3. Occupational License (PDF)
      4. Opening a Business (PDF)
      5. Certificate of Use Application (PDF)
    4. Taxes
      1. Business Tax Ordinance (PDF)
      2. Local Business Tax
      3. Tax Schedule (PDF)
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  5. How Do I...

    1. Apply
      1. Application for Board Appointment
      2. Employment
      3. Permits & Inspections Forms & Checklists
      4. Planning & Development Applications & Forms
      5. Purchasing Forms & Documents
      6. Utility Service Application
      7. Yard Sale Permit Application (PDF)
      8. Get Utility Bill Assistance
    2. Contact
      1. Boards & Commissions
      2. City Commission
      3. City Manager
      4. Chamber of Commerce
      5. Departments
      6. Mail or Fax
      7. Polk County
      8. Polk Partners
      9. Travel Directions
    3. Get Involved
      1. Attractions
        1. Murals
      2. Bok Tower Gardens
      3. Calendar of Events
      4. Community Information
        1. Community Events
        2. News Media
        3. Community Voice
        4. Community News
      5. Facebook
      6. Fair Housing Survey
      7. Florida Skydiving Center
      8. Lake Wales Arts Center
      9. Lake Wales History Museum
      10. Lake Wales Little Theater
      11. Lake Wales Main Street
      12. Parks & Recreation
      13. Twitter
      14. Voter Registration
    4. Pay
      1. Tag & License Renewal
      2. Utility Payments
    5. Read
      1. About Lake Wales
        1. Area Attractions
        2. Historic Architecture Tour
      2. Agendas & Minutes
      3. Budget
      4. City Code
      5. City Commission Agendas
      6. City Newsletter
      7. Comprehensive Annual Financial Report
      8. Financial Statements
      9. Lake Wales Connected Plan
    6. Rent
      1. Parks & Facilities
      2. Schoenoff Meeting Room
    7. Report
      1. A Concern
      2. Broken Website Link
      3. City Code Violation
      4. Pothole
      5. Problem
      6. Streetlight Out
    8. Request
      1. A Public Record
      2. Utility Life Line Assistance Program
    9. View
      1. A-Z Services
      2. Bid Postings
      3. City Budgets
      4. City Code Online
      5. City Commission Meetings Live
      6. City Projects
      7. Documents
      8. Election Information
        1. Absentee Ballots
        2. City Office Elections
        3. General Elections
        4. Voter Registration
      9. Frequently Asked Questions
      10. Information on City Environment
        1. City Planning
        2. Florida Forest Service
        3. Florida Department of Environmental Protection
        4. The Nature Conservancy in Florida
        5. Polk County Natural Resources Division
        6. Polk County Water Atlas
        7. Reclamation & Reuse
        8. Ridge Audubon Society
        9. Southwest Florida Water Management District
        10. Storm Water
      11. Information about the City Profile
        1. Employment
        2. Importance of Economic Development
        3. Lake Wales Medical Center
        4. Lake Wales Municipal Airport
          1. Airport Authority
          2. Airport Master Plan (PDF)
          3. Events
          4. Facilities
          5. Fees & Rental Information
          6. Fuel Prices
          7. Local Weather
          8. Location Maps
          9. Pilot Information
          10. Rental Cars & Lodging
          11. Campground
          12. FAA Metroplex Project
          13. Documents
        5. Mobile Outreach Clinic
        6. Veteran's Memorial
        7. WiFi Service Agreement (PDF)
      12. Performance Data
      13. Public Meeting Archive
      14. Public Virtual Meeting Registration
      15. Public WiFi Access Locations
      16. The City's Live Stream
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  6. Feature Links

    1. Custodian of Public Records - Records Request
    2. Utility Life Line Assistance Program
    3. Adopted Budget - FY 21-22
    4. Adopted CIP - FY 21-22
    5. Adopted CRA Budget - FY 21-22
    6. GFOA Budget - FY 21-22
    7. Intranet
      1. Intranet Home Page
      2. ADA Compliance
      3. Human Resources
      4. Inventory
      5. Police Department
      6. Purchasing
      7. Wales Tales
      8. City of Lake Wales Phone Directory
    8. Live Meeting Stream
    9. Public Meeting Video Archive
    10. Charter/City Code
    11. Community Voice
    12. Contact City Officials
      1. Contact City Manager James Slaton
      2. Contact Mayor Jack Hilligoss
      3. Contact Commissioner Robin Gibson
      4. Contact Commissioner Howell
      5. Contact Commissioner Daniel Krueger
      6. Contact Commissioner Daniel Williams
    13. About the City of Lake Wales
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  7. CustomLinks_1

    1. Purchasing
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