Utilities Department

Responsibilities
The City of Lake Wales Utilities Department is responsible for the maintenance, operation and capital expansion of the municipally-owned utilities systems.

The Utilities Department is responsible for the production and distribution of drinking water, the collection and treatment of sanitary sewage, and the operation and maintenance of the City's stormwater system.
Lake Wales Water Tower

The Utilities Department is also responsible for the reclaimed water system currently in operation. All proposed land development is required to install reclaimed water mains during development for irrigation purposes. Billing and customer relations are essential to utilities operations and are supervised by the Public Works Director.


Mission

It is the mission of the Utilities Department to achieve and maintain a facility operation that consistently meets all legal and regulatory requirements, ensures optimal efficiency and cost-effectiveness, and achieves the highest level of service to the public consistent with available funding and application of the latest technology through emulation of the best management practices of the private sector while protecting the community's natural resources and environment.

Public Works Director

The Public Works Director, Sarah B Kirkland, oversees the daily operation of Public Works, including Utilities (water, wastewater, reclaim, and stormwater). The Public Works Director is responsible for the capital improvement projects for each department and the Utilities budget.


Documents

Please view the Utility Rate Study (PDF).