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Utilities Director
Physical Address
201 W Central Avenue
Lake Wales, FL 33853
Mailing Address
P.O. Box 1320
Lake Wales, FL 33859-1320
Utilities Administration
Phone: 863-678-4182, ext. 293
Fax: 863-678-4074
Utilities Customer Services
Phone: 863-678-4182, ext. 221
Fax: 863-679-4909
Utility Bill Pay-by-phone
Phone: 1-844-323-8134
After Hours Emergency
Phone: 863-632-2349
It is the goal of the City of Lake Wales to ensure that the services we provide are as accessible for individuals with disabilities as they are for individuals without disabilities. The City of Lake Wales is working diligently to ensure our electronic documents, forms, and web page content meet or exceed the WCAG 2. 0 Level AA and federally mandated accessibility standards. If you have questions or require additional information, please contact the City Clerk at records@lakewalesfl.gov.